Talk to our team

We support users across markets worldwide with region-aware assistance

Chattelance has a growing presence across three continents. Traders, partners and journalists can contact the relevant regional team directly.

Where we operate

Six locations. One common aim.

How it began Chattelance We launched in New York in 2021 with ambitions to build an international company. As markets operate around the clock, our North American and European teams bring together local knowledge, regional insight and practical assistance for platform users.

Our international network is continuing to grow, with possible locations in Singapore, Dubai and São Paulo under consideration for 2026. For partnership enquiries or regional distribution matters, please contact [email protected].

6
Global offices
60+
Countries available
24/7
Support coverage
40+
Nationalities represented
GB flag London
GB flag
Main office

London, UK

00 Park Avenue, New York, NY 10166, United States
Business hours
Monday–Friday: 9:00–18:00 GMT
Get directions
US flag New York
US flag
Main office

New York, United States

Office location
200 Park Avenue, New York, NY 10166, United States
Empire State Building, 42nd Floor
Business hours
Monday–Friday: 9:00–18:00 EST
Saturday–Sunday: Closed
Get directions
ES flag Madrid
ES flag
Iberian operations

Madrid, Spain

Office location
Paseo de la Castellana 81, Planta 8
28046 Madrid
Torre Castellana
Business hours
Monday–Friday: 9:00–18:00 CET
Saturday–Sunday: Closed
Get directions
FR flag Paris
FR flag
French operations

Paris, France

Office location
8 Rue de la Paix, 3ème étage
75002 Paris
Immeuble de la Paix
Business hours
Monday–Friday: 9:00–18:00 CET
Saturday–Sunday: Closed
Get directions
IT flag Milan
IT flag
the United States operations

Milan, the United States

Office location
Via Monte Napoleone 22, 5th floor
20121 Milano MI
Palazzo Monte Napoleone
Business hours
Monday–Friday: 9:00–18:00 CET
Saturday–Sunday: Closed
Get directions
AT flag Vienna
AT flag
DACH operations

Vienna, Austria

Office location
Kärntner Ring 5–7, 2. OG
1010 Wien
Kärntner Ring Office Centre
Business hours
Monday–Friday: 9:00–18:00 CET
Saturday–Sunday: Closed
Get directions

General enquiries

Questions about the platform, pricing or integrations? We usually respond within one working day.

[email protected]

24/7 assistance

Subscribers can contact technical support at any time using in-app chat.

[email protected]

Partnership enquiries

Considering broker integrations, white-label tools or distribution partnerships in your market?

[email protected]

Press enquiries

For interviews, journalist requests or press resources, please reach our communications team.

[email protected]